Billing

Understanding Your Arizona Water Bill Statement

At Pueblo Del Sol Water Company, we strive to make your experience with us as seamless as possible. From your water supply to customer service and billing, we want our customers to feel well taken care of and informed. That’s why we have created this easy-to-navigate billing resource to help you better understand how your account and billing statements work.

Comprehensive Overview Of Your Billing Statement

Starting at the upper right portion of the page and going downward, you will see the following information:

Amount Due Area

In the “Amount Due” area you will find the following:

The Right Side of the Payment Coupon Section

The payment coupon section should be detached from the billing statement to be mailed with the check payment for your water service. The right side of the coupon states the following:

If you are set up with an automatic payment plan, you will see the following on your statement:

If you have a credit balance payment on your billing statement, you will see the following:

Credit Balance
Do Not Pay -00.00
Credit Balance – Do Not Pay

The Left Side of the Payment Coupon Section

The left side of the coupon includes information reiterating the account details, including the account number, billing ID, service address, meter reading dates, due date, mailing address, and payment mailing address. It also provides options to update the mailing address by marking a box and filling out the other side of the payment coupon to change the mailing address.

Additional Information

The remaining information on the billing statement that runs from the upper left side of the page downward, not including the payment coupon area, includes the following:

Connect with the Water Professionals Today

The water professionals at Pueblo Del Sol Water Company are readily available to assist you with any questions or concerns you may have. If you are having difficulties understanding your billing statement or experiencing problems with your water account, don’t hesitate to reach out to us for immediate assistance today!

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